The main goal of Automotive Excellence Auto Repair is to make sure that each one of our customers is happy and loves our service.
Below are a few kind words from them.
Quick and courteous service and the best part is the free loaner car.
You live up to your name! I had a great experience. I was confident that I wasn't getting re-built parts or something other than factory parts. Great customer rapport and service. I will certainly spread the word.
I went in Tuesday November 26 2013 with my 2005 Honda Pilot. I had a lot of work done and picked up my car that same afternoon. That same week on Friday there was a very loud screaming noise under hood. I drove to the shop to find they were closed for holidays. I had to go to another mechanic who pinpointed the problem. He advised me that there was a loose bolt on the intake manifold that sucked in the gasket, which made a loud scream. He said whoever worked on it last forgot to tighten all bolts. I had to pay another $190 parts and labor to fix it. This was downright neglect on AE. I will never return for any work in the future and I expect to be reimbursed for extra work that they should have done in the first place. Very pleased!
I perform a lot of my own maintenance because frankly, I don't trust others to do it right. This was my first visit and it was the first time I ever felt completely comfortable and confident at a repair shop. They communicated clearly throughout the entire process and made feel that my car and I were their most important priorities for the day. To Quote, "I think this is the beginning of a beautiful friendship." Nice job again! Appreciate your excellent services.
If you have a Honda, Toyota, Acura or Lexus that need repair you should take it to Automotive Excellence in Rohnert Park. You cannot find better service anywhere. They do excellence work and the employees are really polite and courteous. They are always ready to answer any questions you may have. They took such good care of my Honda that whenever anyone saw my engine they thought it was brand new but it wasn't. It was the original engine. And when someone ran a stop sign and totaled it the insurance company gave me six thousand dollars and it was over 18 years old. I went out a got another Honda and I will not let anyone but Mike Pogojeff and his crew services it.
The work and the service are excellent and what they charge is very fair. I have never had anything to complain about in the eleven years that I have been going to them.
Thank You for taking such good care of my Lexus and Tundra!
Thank you very much for taking care of my car in such short notice twice this month, you guys are great!
Great Service! From the counter to the shop - everything was done well with a smile,even a friendly purring lobby cat and a loaner car! My Land Cruiser was in for 3 visits in 3 weeks! All for separate problems fixed perfectly each time! Have been going to Automotive Excellence for many years after a referral by my sister who has taken her cars there for 25 yrs. We are happy Campers. Thanks Mike + everyone else.
Even though I arrived an hour late for my appointment I was served quickly and efficiently as well as reasonably priced, Thanks a lot, Pat Spencer
I have been coming to your shop for years. I have never gotten anything but the best of service. You and your people are the best. I can not think of anything you could do to improve your service. In fact I don't think 5 is high enough to rate your service I think it should be rated 10 or more.
I have been a customer since 1985 and have been very happy. Automotive Excellence has serviced all of my Hondas. The staff is courteous and knowledgeable.
5 STAR RATING
We don't say we're the best auto repair shop, our amazing customers do.
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Take a look at what they have to say, and feel confident that you've made the right choice with us.
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Providing auto repair and service for those in Rohnert Park,
Cotati, Penngrove, Petaluma, Santa Rosa, Sebastopol, Windsor, Healdsburg, Bodega Bay,
Forestville, Guerneville, Occidental, Monte Rio, Valley Ford, Cloverdale, Sonoma, Napa, and Marin counties.