Rohnert Park Auto Repair

Fast, friendly and professional. Clearly explains the process and makes recommendations where needed. Makes my choice easy when considering where to take my vehicles.

ALWAYS EXCELLENT SERVICE.

excellent mechanics great price friendly employees who answer any questions regarding you car

My prepaid maintenance package with the Toyota Dealer ran out, so I was referred to Automotive Excellence by a family member. I’m so glad I was because they had excellent service! The car drop off was easy (though sometimes parking is sparse is the area to drop your car off) and they’re so friendly. When your service is complete, they call you and also send you a link to view your vehicle inspection before you even get back to pick up your car. I was also told that my next service would be a major service, which made me feel better because I knew what condition my car was in and I could plan for my next service financially. Everyone was so friendly and the service was excellent, so I will definitely be a returning customer. Bonus, they vacuumed out the front of my car as a part of the service and wiped all windows. Definitely unexpected but it shows they go above and beyond and care for their customers.

I've always had a good experience with this auto shop. I'd recommend them to friends and family.

I’m new to the area and found my new auto repair shop. Even though they did not have an opening the next day for me the owner let me drop my car off for the day and fit me into their busy schedule. They quoted me over the phone and not only was the quote exact they didn’t try to add additional services like most shops. The drop off and pickup were super smooth. But the most exceptional part about this shop was not only the service on my car but the friendliness of the owner and stuff is above and beyond. I had my 5 year old son with my and he got to pick out a hot wheel and that just made his day. I wish there was more shops like this one around. Don’t look anywhere else this is the place to go.

Was helping a family friend take care of an issue with their car and got to a point that was beyond my experience. About 30 years ago I had started to explore the automotive mechanic trade and had a fairly impressive list of certificates behind my name. Who would've thought that the technology and troubleshooting aspects in modern automobiles would've changed? My research into finding a reputable local shop very distinctly brought me to Automotive Excellence. They were responsive to my multiple questions and concerns via the Yelp app messenger and they were not even open that day. After the diagnosis, they went over everything with me, gave me time to contemplate the job and even allowed me to talk directly with the mechanic. The job was fairly expensive, but the price was in line for the cost of the part, and the time it took to do the job. To be clear, the charge was appropriate, and in no way did I feel over charged. From the excellent communication from the front desk to the thorough work in the shop, I could not be more pleased with the outcome of this. There was no pressures to do unnecessary work, they made a recommendation for a axle shaft/CV joint that was making noise. As I drove away, I could hear the telltale click of the CV joint. This is something that we can take care of at a later date and is not extremely urgent at the moment. I would absolutely recommend this shop to my friends and family. If I condense this to a few words I would just say, Highly Skilled, Honesty, Integrity & great communication.

Was helping a family friend take care of an issue with their car and got to a point that was beyond my experience. About 30 years ago I had started to explore the automotive mechanic trade and had a fairly impressive list of certificates behind my name. Who would've thought that the technology and troubleshooting aspects in modern automobiles would've changed? My research into finding a reputable local shop very distinctly brought me to Automotive Excellence. They were responsive to my multiple questions and concerns via the Yelp app messenger and they were not even open that day. After the diagnosis, they went over everything with me, gave me time to contemplate the job and even allowed me to talk directly with the mechanic. The job was fairly expensive, but the price was in line for the cost of the part, and the time it took to do the job. To be clear, the charge was appropriate, and in no way did I feel over charged. From the excellent communication from the front desk to the thorough work in the shop, I could not be more pleased with the outcome of this. There was no pressures to do unnecessary work, they made a recommendation for a axle shaft/CV joint that was making noise. As I drove away, I could hear the telltale click of the CV joint. This is something that we can take care of at a later date and is not extremely urgent at the moment. I would absolutely recommend this shop to my friends and family. If I condense this to a few words I would just say, Highly Skilled, Honesty, Integrity & great communication.