Rohnert Park Auto Repair

Front tires were wearing wrong so I brought it in to have them check the rears to make sure I didn't need all 4. Dave (?) said no. I asked if the front wear was due to camber, he said no, likely under inflation. I was skeptical but came back w/ new fronts for an alignment. After 20 minutes they said it was done, no alignment needed. Really? Great, how much do I owe? Zero. Wow. Having been in the trade myself (20 years now w/ no grease under my fingernails thank goodness haha) I have always took offense at people who think all mechanics are crooks but Dave had every right to charge for the inspection and didn't. Too cool.

Tire rotation, general inspection of hoses and filters, oil change, transmission fluid replacement etc.: routine service for car with 90+ thousand miles on it. Very professional and courteous staff, great customer service, great follow-through. Highly recommend.

I would like to say... Hospitality and service still exist. My son is a student at Sonoma State University. He had an alternator issue with his 2001 Honda CRV. Because of logistics, I wouldn't have time and means to fix it my self. I contacted Automotive Excellence and spoke to Terry. She was sympathetic to our issue and was very accommodating. She worked and scheduled an appointment around my son's class schedule. The day of the appointment, I met Dave the owner. I introduced myself and my son to Dave. He was easy going and assured me that my son and his car will be taken care of. Taking his word I felt comfortable and was able to make the journey home. He called and confirmed that it was the alternator. Had it done by the end of the day. I told Terry and Dave my son wanted to pay for the service, they gave him a student discount. I recommend and can't say enough about the hospitality and service of Automotive Excellence! Thank you Dave and Terry! Ken and Jake

Radiator and Hose Replacement

After a number of sub-par experiences with my car, that left it in a less-than-desirable state, I finally found Dave and team at Automotive Excellence, and boy do I wish I had found them sooner! Dave is extremely knowledgable and professional. My car was fixed in no time, at a very reasonable price, and I felt like he was extremely honest. I will definitely be taking my car here exclusively going forward.

I had taken previous cars to Automotive Excellence years ago but moved away for a bit so had not been there for quite years. I am now back in Rohnert Park and when I got into the car recently I saw a message on the screen saying that the starter battery was in its death throes and I should use the emergency brake to park. That made me nervous so I called Toyota to inquire. They suggested I request a tow, and when the driver arrived he told me that AAA had "battery trucks" and he would have one sent to me with a battery and they would replace it at my home. Great! Well, a half hour later AAA texted to say that they no longer installed off-site, so no-go. I next called Automotive Excellence and Darlene said she could order a battery that they'd have late in the day; I made an appointment with her for the following morning. Well, that morning the battery was completely dead. I called for roadside assistance again, which I purchased as part of the extended warranty when I bought the car. I told the rep where I wanted the car towed and she said that they were only allowed to tow to Toyota dealerships; I had not been told that and I was not at all happy. I called AE and, since I live maybe 1.5 miles from the shop, I asked Darlene if they ever did house calls. Rarely, she said, but twenty minutes later Dave was at my house with a battery, a great smile and laugh to match. I told him that if I ever have any car trouble that is not fixable through my warranty, I will bring any vehicle I own there. AE is super.

Great work and great people.

Mr. Jackson Robert is the best of all the traders I've had the pleasure of working with. He is a fantastic mentor as well as a terrific trader, and he is very supportive and encouraging. So far, my profits have been 10 times my initial investment. Then there are the withdrawals that happen in a heartbeat. kindly contact him via: WhatsApp: +1 (657) 366-7359 Email: [email protected]

I took my car to this small family-owned shop based on a neighbor's recommendation and the many excellent reviews online. Really glad I did! From the time I called for an appointment (which I needed on short notice), and all the way through the process, these folks were sincerely helpful, courteous, responsive, and went the extra mile. Great work, fair prices, and perfect service. They clearly take a lot of pride in their work and in being a reliable community business. As a bonus, they returned my car way cleaner than they found it — and they stayed open a few minutes late so I could pick it up the same day. So impressed! They made a happy new customer for sure.

The Automotive Excellence Team is truly excellent! Being new to the area, they made me feel welcomed as soon as I stepped into their office. Thank you to Dave and Darlene! I will definitely be using this shop again!