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Customer Reviews & Stories

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5

Through a referral from a close friend I brought my wife’s Toyota Corolla in because she drove over a parking birm . Things underneath got disconnected a bit. Dave was extremely friendly. Within five minutes he had her car on the rack, brought out a few parts and tools. He had the loose pieces reconnected in about 10-15 minutes! When I asked how much I owed him , he said, nothing!” At this point I thanked him, got home and set up service for my 1997 Nissan pickup. When I brought in everyone was extremely cordial. As a matter of fact when I got into my car two different mechanics greeted me, and explained what they did, and what is likely to be needed on my next service. Automatic a Excellence is a perfect name for their business. Thanks again for a great experience. “I will be back!”

Steve we're glad you found us and we'll have to thank your friend! Thank you so much for the wonderful review you left, we really appreciate it. It was our pleasure meeting and serving you and we look forward to building upon the new relationship. We will always work diligently to continue earning your business and trust. Thank you again and we'd like to say welcome to the Automotive Excellence family!!

- Automotive Excellence
5

I took my car in for a misfire issue and within little time, I received a diagnostic. While I was told it might take some time to replace the fuel injector and gaskets in my infiniti G35, the staff worked super quick and my car was repaired the same day. The staff took the time to keep me updated on the work and also followed up a few weeks after the repair had been completed to check in on the status of my car. I have had no additional issues and my car is running great! This is a great shop to use. I highly recommend it. 👍🏼👌🏼

Hi Lorena and thank you for your business and for leaving us a review! We appreciate you taking time out of your day to leave us a recommendation. It was our pleasure meeting you and we look forward to building upon the relationship. We're glad we were able to get you back on the road safely and so quickly. We would like to say "welcome to the Automotive Excellence family" and we look forward to seeing you again the next time around!

- Automotive Excellence
5

This shop is the best. No long waits to get in for work and my auto is usually in and out within a few days.

Thank you for the 5-star review!

- Automotive Excellence
5

Great communication in the entire process of getting my air conditioner working again! Very fair prices! Don’t hesitate to use Automotive Excellence! Highly recommend!

Hi Cara and thank you so much for leaving us a 5-star review! It was our pleasure meeting you. We appreciate your high recommendation and will always do everything possible to continue earning your trust and loyalty. Only one thing left to say and that is "welcome to the Automotive Excellence family"!

- Automotive Excellence
5

This was my first experience at Automotive Excellence and will be coming back in the future for repairs! Excellent communication with staff regarding the issue and repair was done in a timely manner! The price was very fair too! Don’t hesitate to use this shop. They also came highly recommended from friends! Thank you!!!

Thank you so much for your review! We're glad to hear about your positive experience here, that makes our day! Our main focus is to provide exceptional customer service coupled with high quality repairs all done at a reasonable cost. It sounds like we hit our mark with you and we couldn't be more pleased. It was a pleasure meeting you and we look forward to seeing you again the next time around.Take care!!

- Automotive Excellence
5

Darlene and Dave are wondering to work with. Kind and honest

Marcee it was our pleasure serving you, even if it was a brief encounter! We would like to say thank you for leaving us a 5-star review! Unfortunately we weren't able to help you out this time but hopefully in the future. We're hopeful that Marin Mazda will get your ride working properly again and get you back on the road soon. Again, thank you for your review and take care!

- Automotive Excellence
5

Very friendly, helpful, and knowledgeable. Fixed the head gasket on my Subaru. They even helped me with financing the repair.

Rose thank you so much for the 5-star review! It was our pleasure meeting you and we're glad we were able to get your little Subaru back on the road for you. It was our pleasure helping you throughout the major repair process, we know it can be daunting. We want you to know we will always do everything possible to continue to earn your trust and loyalty. Take care and enjoy the holiday season!

- Automotive Excellence
5

Thank YOU Dave and Darlene you and your team are super!!! We appreciate your wonderful service. Say safe and healthy as there is lots of work to do and fun to be had. Best wishes, Valentino

You are so welcome Valentino, it has been our pleasure serving you. We want to thank you for taking time to leave us such a super 5-star review! Take care of yourself and enjoy the holiday season!!

- Automotive Excellence
5

Needed a minor service performed prior to unexpectedly having to travel. Dave, Chris and Darlene took care of the service with ease. I always leave they’re shop with confidence that the service was performed perfectly.

We have the best crew and they really care about the customers. Andrew thank you for the 5-star review we appreciate it and we appreciate you!

- Automotive Excellence
5

Like always! Outstanding Costumer service! Highly recommended...

Thank you Jaime, as always we appreciate you and your business! And, we thank you for the recommendation!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700