Customer Reviews - Page 18 - Automotive Excellence

Customer Reviews & Stories

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Shirley Campanella Crowe

9/22/2022

I have been a loyal customer since 1985...Trusted my autos to an awesome team of experts.Wonderful service and wouldn't go anywhere else.They are practically family to me.They have been servicing four of my family autos through the years.As a teacher, I give them an A++++++++

Shirly you're pretty awesome yourself! We appreciate your loyalty and the trust you have placed in us. We will always do everything possible to merit it!

- Automotive Excellence

Heidrun

9/21/2022

Another great experience with Dave and his team. Thank you for keeping my 2006 Sequoia in fantastic condition.

Thank you for the 5-stars! Hope to see you again soon!

- Automotive Excellence

Gloria Allen

9/19/2022

I use Automotive Excellence as my car servicing center for both minor and major jobs. They are very professional and offer rides and loaner car options if you need to get to work and not wait. I use them because I trust them. My car runs wonderfuly after my service. The crowning point is when I pick it up my Toyota it always is washed and looks bright and new.

That's our goal Gloria, no matter the vehicle we strive to keep them all looking and running great! Thank you for the wonderful 5-star review and thank you for your business. We will always work to keep your loyalty and trust. Thank you for being our customer!

- Automotive Excellence

Cathy Brazil

9/13/2022

I took my car to 3 shops & it was never fixed..i took a chance to try 1 more shop..automotive excellence and in 2 days my car window was fixed..i cant say enough great things about them..incredible service

Thank you Cathy we appreciate the 5-star review! I'm glad we were able to find and fix the issue with your window. We do have the absolute best technicians in Sonoma County on staff here. We want you to know it was our pleasure meeting and serving you and we look forward to building upon the relationship over time. Only one other thing to say and that is, "welcome to the Automotive Excellence family" and we look forward to seeing you the next time you're in!!

- Automotive Excellence

Sherry Mills

9/7/2022

I have 2010 CRV and these folks have taken care of my blue jelly bean from day first service. No long waits, free loaners, friendly staff and great service!

Thank you Sherry for your business these past couple of decades! You've been coming here for a really long time and we appreciate that. We will never quit working to ensure your "Blue Jelly Bean" continues to run well for you for another couple of decades. Thank you for the 5-star review and kind words, it is very much appreciated. Take care and we will see you the next time around!!

- Automotive Excellence

Michael Testa

9/7/2022

Very pleased with my experience with Automotive Excellence...work was well done, price was fair, and they kept me informed of the work progress on a routine basis. And as an added surprise, when my car was pulled up, they left a few packages of Smarties as a thank you gift.

It was our pleasure meeting you today Michael and thank you for taking time to leave us a 5-star review! We appreciate you and your business and will work hard to earn your trust and loyalty over time. Thank you and take care!!

- Automotive Excellence

Lynda T

9/6/2022

Excellent service , my car is in good hands. Reliable , honest and excellent customer service. I won’t hesitate to return and continue my car service with you. Thanks so much for the car wash as well

Thank you Lynda for the 5-star review. Our goal here at Automotive Excellence is to provide exceptional customer service, coupled with high quality repairs done for a reasonable cost and it sounds like we hit that mark with you! You are very welcome for the clean car too.

- Automotive Excellence

Jared Rodriguez

9/6/2022

Price was well under what i was expecting for an oil change these days! Fast friendly service, and was more than willing to accommodate a walk in! thank you!

Thank you Jared for leaving us a 5-star review! I'm glad we were able to accommodate a walk-in oil change, not every day works out as well. It's nice to hear that we are less than what you anticipated. We do everything we can to keep costs as reasonable as possible. It was our pleasure serving you and we would like to say "welcome to the Automotive Excellence family"!

- Automotive Excellence

Chandler Hughes

8/30/2022

I took my car to another shop nearby and they couldnt figure out what the problem with my brakes were. Dave at Automotive Excellence sat in my car for 10 seconds and told me exactly the issue and how much it would be for a repair. He knows what he's doing, he doesn't try to rip you off. He's fair and honest business and I will be recommending his shop to all my car friends. 2015 Evo GSR

Thank you Chandler, we appreciate the recommendation! I'm glad we were able to locate the issue right away and it's a good thing too. Having a brake master cylinder fail is never good but we found it and got you fixed up. It was our pleasure serving you and we look forward to a long working relationship with you. We would like to say take care and "welcome to the Automotive Excellence family"!

- Automotive Excellence

Jeffrey Ostermiller

8/27/2022

These folks are a great group of people to work with. They promptly diagnosed the problem with my car and demonstrated a level of professionalism, expertise, dedication, and care that will keep me as a loyal customer. Thanks guys.

Thank you Jeffrey for leaving us this great 5-star review! We appreciate it and we appreciate you and your business. Thank you for being a loyal customer, we will always do everything possible to continue to merit it. Thanks again, take care and we will see you again the next time you are in.

- Automotive Excellence

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