Customer Reviews - Page 22 - Automotive Excellence

Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Automotive Excellence.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Shelly Marsh-Eckelhoff

6/30/2022

Just an awesome place and awesome people thank you so much for figuring out what was wrong with my car.

Thank you Shelly, we think you are pretty awesome yourself!

- Automotive Excellence

Winnemucca Mangler

6/29/2022

Great service all around! Took in my 2019 ford fiesta that was leaking oil. They fixed it in a very timely manner. I’m stoked, will recommend all my family that lives in area😎🤘

Thank you for the 5-star review! We appreciate it and we appreciate the recommendation as well. Take care and safe travels!!

- Automotive Excellence

Erin Lane

6/23/2022

Great service and friendly staff! Automotive Excellence is great!

Erin we think you are pretty great yourself! Thanks for the 5-star review and we'll see you next time around!!

- Automotive Excellence

Cyndi Burkey

6/22/2022

Along with a new car, we own a 2005 Toyota Solara and it's my baby. For years, I've been looking for the perfect fix-it home since EARTH IN UPHEAVAL closed in Sebastopol. The car has 136K miles on it and the engine is still robust. I got an oil change at Automotive Excellence and was told that there is a leak somewhere, but instead of going for the heavy-duty fix, these wonderful people advised a lessor expensive fix that just might take care of the leak, costing less $. So, I went for it. So far, it's been two months and I see no oil leakage...but I'll know when I return for my next oil change. I love their energy and fact that they have a driver service that allows their patrons to be driven home while repairs are being made. Our last Solara drove to the grand total of 235K miles, so I am hoping this car will be as long-lived. I trust them.

Thank you Cyndi we appreciate your review! The way you seem to take care of cars, we would be surprised if you didn't get 250,000 or more miles from your Toyota. We're glad you found us as well. We will always do everything possible to continue to earn your trust and loyalty. We strive to provide each and every customer with exceptional customer service, and high quality repairs for a reasonable price. If we ever miss that mark with you please don't hesitate to let us know! The last thing we would like to say is "welcome to the Automotive Excellence family" and we look forward to seeing you again the next time around.

- Automotive Excellence

Carole Johnson

6/21/2022

Automotive Excellence is the best auto repair shop to have your car serviced and very well maintained. They are honest and do excellent work. I would highly recommend them.

Thank you Carole we appreciate your recommendation and thank you for the 5-star review!

- Automotive Excellence

Danielle Simòn

6/15/2022

Thank you Danielle for the 5-stars!!

- Automotive Excellence

KingRomeo23

6/15/2022

They were great got me in on a busy day and finished pretty fast, even though they only did an oil change they checked out the whole car and sent me the results letting me know if anything needed to be done. They also sent a thank you card a week after I had been which I thought was cool.

Thank you for the wonderful 5-star review! At Automotive Excellence we're a little old-school and believe our customers deserve a "thank you" for your business because without you there would be no business! We will always do everything possible to merit the confidence you have shown in us. It was our pleasure serving you and we look forward to seeing you again the next time around!!

- Automotive Excellence

Deb

6/9/2022

I was referred to Automotive Excellence by my sister who told me it was the best place to take your car. She told me she felt like they listened, explained what they didn't and did NOT feel like she was being taken advantage of - like she had at other places. And she was definitely right!!!! We were able to get an appointment quickly, they diagnosed the issue within an hour and fixed it that day! Great customer service and friendly too!!! I really felt like they cared and that they wanted to take care of my car. That is not something I found to be true in Silicon Valley where we just moved from. I highly recommend Automotive Excellence for any of your car's needs.

Dennis thank you for such a glowing 5-star review! We care as much about the customers as we do about the vehicle's they bring in. Our main goal at Automotive Excellence is to provide exceptional customer service coupled with nothing but high quality repairs all done for a reasonable cost and it sound like we hit our mark with your sister as well as you. We believe taking care of our customers is as important as us taking care of their vehicle. We want you to know we will never sell you anything you don't need and will always address safety issues first. Again, we thank you for your awesome review and we'd like to take a minute to say "welcome to the Automotive Excellence family". Take care and we'll see you the next time around!!

- Automotive Excellence

Anonymous

6/9/2022

Fast service, very nice people, Dave is funny - just felt very comfortable with their service. Will go back for sure.

"Uncle Dave" is a pretty funny guy with an interesting sense of humor that's for sure! Thank you for taking time to leave us a 5-star review, we truly appreciate it!!

- Automotive Excellence

Liane Yee

6/8/2022

The folks at Automotive Excellence are the real deal! I had heard they were the best in town for Asian-make cars, and now, after my first visit, I'm a loyal devotee. They're friendly, efficient, trustworthy, and technically top notch. They really look out for what your car needs, which in my case was an alignment in addition to the scheduled maintenance. They even cleaned it inside and out. Just superb!!

Thank you Liane we appreciate the 5-star review and confidence in us as well. Our goal here at Automotive Excellence is keeping you and your vehicle safely on the road. You can be sure we will never sell you anything you don't need and will prioritize needed repairs and/or service so you can plan ahead. We like to give our customers as much information as possible so they may make an informed decisions about their vehicle. We would like to say "welcome to the Automotive Excellence family" and we look forward to seeing you again the next time around, until then, take care!!

- Automotive Excellence

Leave a review

Rohnert Park Auto Repair

Where Honesty & Integrity Come Together

Customer Reviews & Stories

Leave Us a Review

Schedule an Online Appointment