Rohnert Park Auto Repair

My daughter was traveling through the area from out of state with her Lexus RX350 and was experiencing engine trouble which forced her to stay overnight in a motel. The vehicle required towing the next day and I assisted her to locate a qualified repair shop in the area, but it was Sunday. As a former owner of auto service and repair shops I am critical, but was able to identify Automotive Excellence through online reviews and photos of their staff and well kept facility. Although it was Sunday morning, I was able to contact Terri through Yelp and she readily responded and instructed the vehicle could be towed to their location and keys left in the after-hours drop. Darlene communicated with excellent follow up to provide a diagnosis and recommended repair. I just had a phone conversation with Dave, the owner, before my daughter picked up her vehicle to thank him for the great service. I highly recommend this business for their outstanding commitment to customer service as well as their technical ability.

My problem, a minor one as it turns out, was quickly diagnosed and resolved. Very courteous and personable service. I would not hesitate to give them future business.

This is a small family business and they give you a good deal. I have a Honda CRV and have been bringing my car here for all services and repairs for years. They are friendly, accommodating and efficient. I have never had an issue and work is done quickly and done right!

Prompt, excellent service. Customer friendly. Highly recommended!

I was visiting my sis-in-law at college when my car started making a noise. We looked up on google saw great reviews and figured we would give them a call. It was late in the day on a Friday. They not only took me in that day to give me a diagnosis, but he even waited for my ride to come a little after hours. I have a Ford Escape and realized leaving that night that they actually don’t “officially” work on Ford’s yet they still took me in. Plus, my 3 year old son was in the waiting room with me and they brought out some toys for him to play with while we were waiting.The next day my car was fixed and ready for me to finish my trip home. This is a family owned business and you can tell by the way you are treated as family. I would never have received the kind of care I did from a regular car place. I would recommend this place to anyone needing work done!

I was visiting my sister while on a vcation. I had warning lights come on & off when starting my car. My sister recommended I take my car to Automotive Excellence. The staff was very friendly and kind from the first phone call through the entire repair experience. Getting an apointment was easy and the repair was done quickly. They kept in contact and were open about what was needed and how long the repair would take. I felt cared for and that my car was in good hands. I highly recommend this company for your car repair needs!

Professional, friendly, punctual, and very fair.

Auto Excellence has been servicing my 2002 Honrda-crv for 5 years. The work ethic and procedures are impeccable and the cost is affordable. The name 'Auto Excellence' is very descriptive of all my experience with this business. KTY (Kevin), is a Master Mechanic and his work exceeds the title expectations. Thank you Auto Excellence and staff for servicing my vehicle. I appreciate you.

Always a great experience. I wish, I had found Automotive Excellence years earlier.