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Customer Reviews & Stories

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5

These guys always do a great job. They're honest in their evaluations, competent in their skills and flawless in their execution. If there were 6 stars I'd give it to them.

5

great business model; Honesty,excellence,friendly.

Wow Judith, thank you! We're so glad you've had a positive experience. Our team strives to deliver honesty, excellence, and friendliness with every interaction. The Automotive Excellence team

- Automotive Excellence
5

Today's appointment was for a regular oil change and a consultation to replace my 2006 Sequoia sun roof and install a new roof top wind deflector. The staff goes out of their way to find the parts to keep my Sequoia in top condition. Thank you for your commitment to excellence.

Thank you Heidrun for choosing us for your Sequoia's oil change and sunroof consultation! We appreciate your loyalty and are thrilled our team could find the parts to keep your 2006 Sequoia running smoothly. We take pride in exceeding expectations and ensuring our customers' vehicles stay in top condition. The team at Automotive Excellence

- Automotive Excellence
5

As always, AE did a fabulous job on my car. I've been going to AE for over 2 years now and my Car is in excellent condition It is a 2007 Miata, and mileage over 100K , thanks to them it runs like a new car. Thank you AE.

We're so happy to hear that, Janell! It's incredibly rewarding to know that we've helped keep your 2007 Miata running like new, even after 100,000 miles. Thank you for trusting AE with your car for the past two years, and we look forward to continuing to provide excellent service for your Miata for many miles to come!" The Team @ Automotive Excellence

- Automotive Excellence
5

I am a new customer at Automotive Excellence. After several bad experiences at the local Toyota dealer, I found AE to be great. AE serviced my 2018 Toyota Highlander recently and turned out it needed brakes as well along with housing for the oil filter. AE called me every step of the way. I am very pleased with their work and customer service. Thank you!

Kathleen, Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience at Automotive Excellence was a breath of fresh air compared to your previous encounters at the Toyota dealership. We take great pride in our commitment to clear communication and keeping our customers informed throughout the repair process. It's fantastic to know that our approach resonated with you. We're also glad to hear you're happy with the quality of the work performed on your 2018 Toyota Highlander. Knowing your brakes and oil filter housing are in top condition ensures safe and reliable driving for you and your loved ones. At Automotive Excellence, your satisfaction is our top priority. We look forward to serving you again in the future for all your automotive needs. Thank you again for choosing Automotive Excellence! The team @ Automotive Excellence

- Automotive Excellence
5

They have kept all of our vehicles running well for many years... I highly recommend Automotive Excellence.

Thank you Rich for your fantastic review! Here at Automotive Excellence, it truly means a lot to us that you trust us to keep all your vehicles running smoothly for many years. Building long-lasting relationships with our customers is incredibly rewarding, and your continued loyalty is a testament to the quality service we strive to provide. We're passionate about keeping your cars safe and reliable on the road, and hearing that we've achieved that for you is our greatest satisfaction. Thanks for the high recommendation! We look forward to keeping all your vehicles in top shape for many miles to come. The team @ Automotive Excellence

- Automotive Excellence
5

2000 Infinity I30: Replaced struts (Front and Back), 4 tires, replaced right and left front axels, brake pads, & machine front brake rotors, , Brake fluid flush, alignment, tire balance, added brake fluid, checked for vibrations and more: All done in a timely fashion, on schedule w great service, great effeciency and reasonably priced... We could not ask for anything more or for better treatment. The shop was recommended to me and response was better than anticipated. A++++ for Darlene and Crew: We Will return. Thank You. Ciao, Bob and Marie Baldisseri

Bob, Thank you so much for the fantastic review! We're glad you took the recommendation. We take pride in doing excellent work on all vehicles, and we're glad we could fix your brakes and suspension needs quickly and efficiently. An honest and thorough assessment is important to us, so we're happy you appreciated that aspect of our service. We look forward to being your trusted auto repair shop for your Infinity, and any other vehicles you may have, in the future! Thanks again for choosing us!" The team @ Automotive Excellence

- Automotive Excellence
5

They are simply the best automotive service/diagnostic/repair company. They treat you like family providing quality service at every level. If you have doubts about your current Auto Repair Facility, give Automotive Excellence a try, you won't be disappointed.

Thank You David for the amazing review! We take a lot of pride in providing top-notch service and repairs, and it means a lot to hear that we feel like family to you. That's exactly the atmosphere we strive for at Automotive Excellence!

- Automotive Excellence
5

Absolutely satisfied. Exceptional service. I appreciate that the Staff was very friendly, helpful, and knowledgeable. This was my first time here and I found the service experience to be completely professional.

Thank you Dan for your kind review! We appreciate you taking the time to share your thoughts, and we're delighted to hear that you found our staff to be professional and helpful. We strive to provide exceptional service, and your feedback lets us know we're on the right track. Automotive Excellence

- Automotive Excellence
5

Great Experience. Responsive, courteous communications. Correct repair advised -- which was no repair recommended. This was a second opinion situation from a dealership. Having an experienced mechanic vs. a well-meaning by -the -book -technician mechanic evaluating the computer repair code can make a difference. My 2015 Prius thanks you and my pocketbook to the tune of $4,000 is happier too. I am an out of towner but the tow was worth it. They are responsive, honest, and fair priced. Highest kudos!

Thank you Larry! what a fantastic review! We're so glad we could provide you with a great experience, especially as a second opinion. It means a lot to us that you trust our mechanics' expertise, and we're thrilled we could save you money on unnecessary repairs. A happy 2015 Prius and a happy wallet - that's what we strive for! While we may not see you often since you're out of town, your kind words and high praise mean a lot. Thank you for choosing us! The team @ Automotive Excellence.

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700