The name Automotive Excellence is quite fitting for this shop, I'm giving it 5 stars! I needed a service on my 2017 Mazda 6 and discovered that the Mazda dealership is no longer in Santa Rosa. I purchased my car new so the dealership was the only place I felt comfortable bringing my car for service and repair - until now. I was concerned about going to a non-dealership but decided to take a chance at Automotive Excellence given so many good reviews, which is why I'm happy to leave this review. I have to say, they did an excellent job! Not only was Dave (the owner) super friendly, they really took care of my car - they serviced it, aligned my new tires (without extra charge), cleaned it inside and out (it was so nice), and to top it off - they left candy for me on my dash (how cute is that!). Believe it or not, it didn't end there - when I went to pick up my car, Dave explained to me that my next service was the expensive 60k mile service, and given the cost of that service, he said there were a couple of things that we could do sooner so that I didn't have to absorb such a large cost all at once. At this point, I knew that I was working with not only a professional, but also a human being that understands not everyone is in the same financial status, especially during this pandemic. I will definitely be bringing my car back to Dave at Automotive Excellence, as well as my other cars. If you have any concerns or hesitations about bringing your car to a non-dealership for service or repair, this is the place to go. Many thanks to Dave and his team at Automotive Excellence!
Wow Nancie, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We’re a small, family run business here at Automotive Excellence and every bit of feedback like this does so much to help us out! We want you to know we appreciate you and your business and will work diligently to earn your trust and loyalty. We’re very grateful for customers like you and hope you stick with us for years to come!
- Automotive Excellence