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Customer Reviews & Stories

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5

they were fast, efficient and have reasonable prices. They also provide a loaner during repairs they corrected my problem in reasonable timely fashion this was my first visit and i’m very impressed.

Thank you Pat we appreciate the review and we appreciate you. We will always do everything possible to earn your trust and loyalty. It was our pleasure serving you and we look forward to growing a long business relationship with you.

- Automotive Excellence
5

We have been customers of Automotive Excellence for many years. They provide excellent customer service and dependable car repairs every time.

Thank you for taking time to leave us a review, we truly appreciate it!!

- Automotive Excellence
5

Automotive Excellence is by far the best service garage that I have every used, and since I'm 76 years old, that's saying something. The shop just gets better with time. It was very good when Mike was the owner, but now under Dave's ownership, it truly is EXCELLENT. I brought my '05 Tundra in for an oil change yesterday, and to my surprise it included a complete inspection, including photos, with the results texted to my cell phone. That's the first time that ever happened to me when just getting an oil change. It's one thing to have high expectations, but this is truly going above and beyond expectations. Bravo Dave, keep up the great work.

Thank you Herb we appreciate your kind words and we're glad you appreciated the digital vehicle inspection. We use the inspection as a tool for customers to see exactly what we see, providing complete transparency. You can be sure that we will never sell you anything you don't need and we will always proceed with our customers' best interests in mind. It has been our pleasure serving you over the years and we look forward to many more to come! Thanks again and we'll see you next time around.

- Automotive Excellence
5

I went in to have my splash guard checked and they fixed it for free! I didn’t have to wait long either. This is a car place I highly recommend. Honest, professional and efficient! We need to support more places like this! I will return if I ever need car care again!

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

- Automotive Excellence
5

When you find a business with integrity you stay with it. I have received excellent service on my vehicle for many years as well as considerate and friendly customer service.

Thank you Shelley for your business and for leaving us a review, we definitely appreciate it. We also appreciate you and your business and will always do everything possible to merit it. It has been our pleasure serving you and we look forward seeing you again next time around!!

- Automotive Excellence
5

It was a pleasure knowing Dave. I ended at Dave's shop by chance: I came all the way from Fresno, CA to buy a LS 430 from German Motors, and needed an honest shop for a pre-purchase inspection. Dave was able to accommodate on short notice and I ended up buying the car. Since I was unable to take both of the cars back that day, I ended leaving the LS for Dave to work on the timing belt and a few other issues. Dave was very accomodating and kept me in contact during the repair process. Although I live 3.5 hours away, the whole process went very smoothly and I was completely satisfied with the repair. I even decided that it'd be worthwhile to drive 3.5 hrs for the excellent service Dave provides; I just have to make a planned visit next time. Hope to see you again, Dave. Thanks, Kyaw Htoon

We're glad you found us and we want to say thank you as it was our pleasure serving you. Our main goal here is to provide exceptional customer service coupled with the highest quality repairs for a reasonable cost. It would be remarkable for you, or anyone for that matter, to travel 3 and a half hours just for automotive repair and/or service, we would definitely be amazed!! We want you to know that we will always do whatever is necessary for us to continuing to provide exceptional customer service and repairs. Thanks again and take care!!

- Automotive Excellence
5

Even though I live 40 minutes from the shop I always feel that the service and attention to detail gives me confidence that I've had an excellent experience..my 2010 car since it was purchased has been serviced by Automotive Excellence..that's amazing..

Linda we certainly do appreciate your loyalty to Automotive Excellence, it hasn't gone unnoticed. We will always do everything possible to merit the confidence you have placed in us. I has been our pleasure serving you over the past decade and we look forward to many more years. Take care and we will see you the next time around!!

- Automotive Excellence
5

Love Automotive Excellence they have been where I take my vehicles for the past 8 years. Super thorough and great communication about the life of my car. Everyone is so friendly and accommodating.

Justin thank you for leaving us a review, we appreciate it and you! It has been our pleasure serving you over the years and we look forward to many more. Again, our sincerest thank you and we look forward to seeing you next time in.

- Automotive Excellence
5

Thank you Ryan for taking time to leave us a 5-star rating! We appreciate it and we appreciate your business!!

- Automotive Excellence
5

Always fair, always professional, always trustworthy. I've been bringing my vehicles to Dave and Crew for years and they never disappoint. Bonus is the truck came back better looking than when I brought it in for repair. Great job AE crew! Thanks.

As always Ross we appreciate your long history with us and we appreciate that you left us an awesome review! We will always do everything possible to warrant your trust and loyalty. Thanks again and we look forward to your next visit in!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700