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Customer Reviews & Stories

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5

I went in to have my splash guard checked and they fixed it for free! I didn’t have to wait long either. This is a car place I highly recommend. Honest, professional and efficient! We need to support more places like this! I will return if I ever need car care again!

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

- Automotive Excellence
5

When you find a business with integrity you stay with it. I have received excellent service on my vehicle for many years as well as considerate and friendly customer service.

Thank you Shelley for your business and for leaving us a review, we definitely appreciate it. We also appreciate you and your business and will always do everything possible to merit it. It has been our pleasure serving you and we look forward seeing you again next time around!!

- Automotive Excellence
5

It was a pleasure knowing Dave. I ended at Dave's shop by chance: I came all the way from Fresno, CA to buy a LS 430 from German Motors, and needed an honest shop for a pre-purchase inspection. Dave was able to accommodate on short notice and I ended up buying the car. Since I was unable to take both of the cars back that day, I ended leaving the LS for Dave to work on the timing belt and a few other issues. Dave was very accomodating and kept me in contact during the repair process. Although I live 3.5 hours away, the whole process went very smoothly and I was completely satisfied with the repair. I even decided that it'd be worthwhile to drive 3.5 hrs for the excellent service Dave provides; I just have to make a planned visit next time. Hope to see you again, Dave. Thanks, Kyaw Htoon

We're glad you found us and we want to say thank you as it was our pleasure serving you. Our main goal here is to provide exceptional customer service coupled with the highest quality repairs for a reasonable cost. It would be remarkable for you, or anyone for that matter, to travel 3 and a half hours just for automotive repair and/or service, we would definitely be amazed!! We want you to know that we will always do whatever is necessary for us to continuing to provide exceptional customer service and repairs. Thanks again and take care!!

- Automotive Excellence
5

Even though I live 40 minutes from the shop I always feel that the service and attention to detail gives me confidence that I've had an excellent experience..my 2010 car since it was purchased has been serviced by Automotive Excellence..that's amazing..

Linda we certainly do appreciate your loyalty to Automotive Excellence, it hasn't gone unnoticed. We will always do everything possible to merit the confidence you have placed in us. I has been our pleasure serving you over the past decade and we look forward to many more years. Take care and we will see you the next time around!!

- Automotive Excellence
5

Love Automotive Excellence they have been where I take my vehicles for the past 8 years. Super thorough and great communication about the life of my car. Everyone is so friendly and accommodating.

Justin thank you for leaving us a review, we appreciate it and you! It has been our pleasure serving you over the years and we look forward to many more. Again, our sincerest thank you and we look forward to seeing you next time in.

- Automotive Excellence
5

Thank you Ryan for taking time to leave us a 5-star rating! We appreciate it and we appreciate your business!!

- Automotive Excellence
5

Always fair, always professional, always trustworthy. I've been bringing my vehicles to Dave and Crew for years and they never disappoint. Bonus is the truck came back better looking than when I brought it in for repair. Great job AE crew! Thanks.

As always Ross we appreciate your long history with us and we appreciate that you left us an awesome review! We will always do everything possible to warrant your trust and loyalty. Thanks again and we look forward to your next visit in!

- Automotive Excellence
5

There is not a better place around for you to get your car serviced. The work that is done is great and the people are the friendliest ever. I would never take my car any place else.

Thank you for leaving us a 5-star review. We appreciate your loyalty and your business over the years. Our goal is to treat our clients as family and not just another customer! It has been our pleasure serving you and we look forward to many more year of service. We look forward to seeing you again the next time around!!

- Automotive Excellence
5

Very professional and values their customers time. I will forever come here. I dropped my car off and they gave me a ride home.

Thank you Maisy for leaving us a 5-star review! Our goal is to treat our clients as family and not just another customer. It has been our pleasure serving you and we look forward to many more years of service to you!!

- Automotive Excellence
5

Again, excellent service (minor) performed on my 2003 Toyota Avalon XL. Attention to detail, vacuumed interior cabin, etc. Satisfactorily answered by questions regarding 5-30W semi-synthetic oil. Up to now, I always used regular, and was surprised to learn that it has now been replaced by this new alternative. My concern was if there may be a problem mixing the regular oil with the hybrid for possible future additions. Cross-rotated tires as requested as well. Loaner car provided, which is a plus. Clean and professional work by their service technicians. Office person helpful and accommodating.

Glenn thank you so much for your kind words, we appreciate that you took time to do this for us!! We also appreciate your long history with Automotive Excellence and we appreciate you! It has been our pleasure over the years to serve you and we will always do everything possible to merit the confidence and loyalty you have placed in us. Thanks again and we will see you the next time around!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700