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Customer Reviews & Stories

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5

Absolutely satisfied. Exceptional service. I appreciate that the Staff was very friendly, helpful, and knowledgeable. This was my first time here and I found the service experience to be completely professional.

Thank you Dan for your kind review! We appreciate you taking the time to share your thoughts, and we're delighted to hear that you found our staff to be professional and helpful. We strive to provide exceptional service, and your feedback lets us know we're on the right track. Automotive Excellence

- Automotive Excellence
5

Great Experience. Responsive, courteous communications. Correct repair advised -- which was no repair recommended. This was a second opinion situation from a dealership. Having an experienced mechanic vs. a well-meaning by -the -book -technician mechanic evaluating the computer repair code can make a difference. My 2015 Prius thanks you and my pocketbook to the tune of $4,000 is happier too. I am an out of towner but the tow was worth it. They are responsive, honest, and fair priced. Highest kudos!

Thank you Larry! what a fantastic review! We're so glad we could provide you with a great experience, especially as a second opinion. It means a lot to us that you trust our mechanics' expertise, and we're thrilled we could save you money on unnecessary repairs. A happy 2015 Prius and a happy wallet - that's what we strive for! While we may not see you often since you're out of town, your kind words and high praise mean a lot. Thank you for choosing us! The team @ Automotive Excellence.

- Automotive Excellence
5

Automotive Excellence provides the absolute best service. I have been going here for over 15 years. The staff is always professional, helpful and accommodating.

Kathleen. Wow, 15 years! We are so grateful for your continued trust and loyalty to Automotive Excellence. It means a lot to our team to know we've been your go-to auto repair shop for so long. We strive to provide the absolute best service, with a professional, helpful, and accommodating staff. Hearing that we've achieved that for you consistently over the years makes our day! Thank you for taking the time to leave this fantastic review. We look forward to taking care of your vehicle for many years to come! Sincerely," The team @ Automotive Excellence.

- Automotive Excellence
5

I was recommended this place by a friend and I am glad I took his recommendation because I am very pleased with the work these guys did on my Prius. I needed new brakes and wheel bearings, which they fixed excellently and in a timely manner. They gave me a great and honest overall assessment of my car and I really appreciated their service- I will definitely return for their service when I need to.

Mary, Thank you so much for the fantastic review! We're thrilled to hear that your friend steered you in the right direction. We take pride in doing excellent work on all vehicles, including Priuses, and we're glad we could fix your brakes and wheel bearings quickly and efficiently. An honest and thorough assessment is important to us, so we're happy you appreciated that aspect of our service. We look forward to being your trusted auto repair shop for your Prius, and any other vehicles you may have, in the future! Thanks again for choosing us!" The team @ Automotive Excellence

- Automotive Excellence
5

4.5

Great service on a schedule that met my needs. Great repair at a very fair price.

Thanks Wayne!! You are awesome as always.

- Automotive Excellence
5

My 2003 Odyssey always gets the best service from this repair shop. I trust their recommendations for what needs to be done. I also appreciate the fact that work is done in a timely manner.

That's fantastic to hear Janeann! We truly appreciate you taking the time to leave a 5-star review. It means a lot to our team to know that you trust us with your 2003 Odyssey. We strive to provide excellent service, clear recommendations, and timely repairs, so we're happy to hear we're achieving that for you.

- Automotive Excellence
5

The diagnosis was spot on and I was able to schedule the necessary repair @ a convenient time. The repair was completed within the time estimate. Many thanks to Automotive Excellence keeping my Toyota Sequoia in excellent condition.

Thank you for the kind words! We're happy to hear that our diagnosis was spot on and that we could get your Toyota Sequoia running smoothly again. We appreciate you trusting Automotive Excellence with your vehicle's service needs and we look forward to seeing you again the next time around!

- Automotive Excellence
5

We have been bringing our cars here for years now. They are honest and have very fair prices. I have recommended Automotive Excellence to family and friends.

Thank you for the fantastic review! We truly appreciate your loyalty and for recommending Automotive Excellence to your family and friends. It means a lot to us that you trust us with your vehicles. We'll keep striving to provide honest, reliable service at fair prices.

- Automotive Excellence
5

Great service, great people! Very helpful and thorough!

Thanks Judy, we think you are pretty great yourself! Thank you for the 5-star review. We appreciate it and we appreciate you and your business. Take care and we'll see you the next time around!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700