Customer Reviews - Page 41 - Automotive Excellence

Customer Reviews & Stories

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Richard Kellogg-Smith

10/6/2020

I fell good about the work done this morning and am confident going forward with having more work done at Automotive Excellence!

Thank you Richard for leaving us this 5-star review! We appreciate it and we appreciate you. We will always do whatever is necessary to warrant your confidence in us!!

- Automotive Excellence

Tina Moore

10/5/2020

Loved this place! Had my 30 thousand mile service and have to say they were great. I would have given 5 stars but was told after service that the cost would be more. . I prefer to be called and given the opportunity to approve any service over the estimated cost, not after. I will say though, they did NOT charge me the extra as there was just a mistake in the estimate. Again, I always want to be contacted before any extra fees are incurred. Otherwise, they send you an email with pictures of all services and filters that were changed. I will definitely go back.

Tina thank you for leaving us a review we appreciate that you took time to do this for us! We look forward to continuing to provide you with high quality repairs with top notch customer service for years to come. We will continue to do everything possible to merit the confidence you have placed in us!

- Automotive Excellence

Olivia Barnett

10/1/2020

Thank you Olivia for leaving us a 5-star review! We appreciate you and your business, we look forward to seeing you again the next time around!

- Automotive Excellence

Audrey Cooper

9/30/2020

I highly recommend Automotive Excellence to everyone I know. Dave is great and they get the job done so fast! Great place and great service.

Thank you Audrey for leaving us this review! It was our pleasure serving you and we appreciate your business. We strive to produce exceptional customer service coupled with high quality repairs and it sounds like we've hit our mark with you. Please know that we will always do everything possible to merit the confidence and trust you have placed in us!! Thanks again and we look forward to your next visit in!

- Automotive Excellence

k p

9/26/2020

I just love this place. Everytime I take my Highlander there I am very pleased with their service and they save me so much money. I got a quote from another shop for 120,000 mile service that was $400 more! My Highlander always comes away with a big "Smile" on its grill:) and I got Smarties thank you

Thank you Kathy for taking time to leave us a review! We appreciate it and your business. We're thrilled your Highland left with a "smile" and we're thrilled we were able to make you smile too, which means the "Smarties" hit the mark!! It was our pleasure serving you and we look forward to seeing you the next time around.

- Automotive Excellence

Rayray Omally

9/22/2020

Rudy gave me such amazing service! I called pulled over concerned about my kia soul making a sound on the bearings. I figured it was my bent wheel I know about. They got me in last minute on a Friday. ( They're closed on the weekends) did a diagnostic and came back quick with the results. The tow company took longer to arrive then it took them to get my diagnostic done by them! Turns out the noise I was hearing, was the breaks. Then Rusko explained my wheels and how everything was. Told me how much longer I have on everything. Didn't try to push sales on me at all. Quick, courteous, and professional. As someone who was traveling through I needed an auto mechanic on the fly, I am so glad to have found Automotive Excellence! If you're in a pinch go to them! If you live in the area really consider giving them a try!

Rayray thank you for leaving a review however, I don't believe you meant the review for us. We are Automotive Excellence in Rohnert Park California but we are very happy to share a name with a shop that was able to help you out so quickly and gave you such a wonderful experience.

- Automotive Excellence

Alexa Chipman

9/18/2020

I found Automotive Excellence because my car broke down on a Friday night and almost all repair shops were closing until Monday. It was like stumbling upon a diamond by accident! Not only did they have me up and running again within a day, but they are compassionate, polite, and have reasonable prices. I am absolutely planning on returning if I have any more trouble, highly recommended.

Thank you Alexa for leaving us such a glowing review! We're sorry your car broke down but we're thrilled that you found us when it did. It was our pleasure serving you and we want you to know we appreciate you as well as your business. We will always do everything possible to merit the confidence you have placed in us and we look forward to long business relationship with you!! Take care and we'll see you next time!

- Automotive Excellence

Robin

9/9/2020

I’ve been a customer here for over 15 years and still get the same quality service. They are A1

We would like to start by thanking you for your longevity and loyalty we truly appreciate your business. It has been our pleasure serving you and we look forward to many more years doing so! We would like you to know that we will always do whatever is necessary to continue to merit your trust and loyalty! Thank you!!

- Automotive Excellence

baily diaz

9/4/2020

Dave and his team are amazing!! Fast, friendly and efficient, feels like family when you walk in! They have worked on my truck twice and it’s never felt better! No doubt my first choice!

Thank you Baily it was our pleasure serving you and we appreciate your business. Because we know you didn't have to, we appreciate that you took time to leave us a review! We're also thrilled to hear that we're your first choice when it comes to auto repair. We will always do whatever is necessary to merit the trust you have placed in us! Thanks again and we look forward to seeing you on your next visit in.

- Automotive Excellence

Moochy Lock

9/3/2020

Thank you for bringing my Tacoma up to date and road worthy. Always great work and interaction with AE. Ron.

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