Rohnert Park Auto Repair

I found the service impeccable, fast, and reasonable. They seem to want to help people, and have decades of experience, so know their stuff. I'll be back.

They seem to be in business to help, rather than scalp people, and my experience was about as good as I could ever ask for. The work was on time, it was easy to work with everyone, the quoted price was very reasonable, and I will certainly be back for all my services from here out.

I took my Truck in yesterday to Automotive Excellence and they took care of all my needs expeditiously and pointed out a few things we need to watch. Working with AE is a real team effort to care for my vehicle. I'm very happy to be working with AE they listened to my concerns and addressed them all immediately and without a problem. You couldn't go to a better place for car servicing and repairs all there mechanics are qualified and friendly.

I am thrilled with the service I had last week at Automotive Excellence. During the time of Covid I didn't start my car for nearly 3 weeks. Unfortunately, during that time rodents made house and home under the hood. When I did turn on my car Fiat 500 Sport. I had numerous Error Codes, a chugging/shaking engine, which would not allow the car to go over 50mph. I reached out to many other shops, none were working during that time. Nor would they work on a fiat. Not a good time to have vehicle issues. I googled/youtubed thinking perhaps I could fix it myself...not yet knowing it was an electrical problem due to the rodents chewing away. After many nights of prayers, I saw an ad on facebook for an Ozone treatment by Automotive Excellence, it was then I decided to reach out to them. Welp, to add salt to the wound I am hearing impaired...unable to call into the shops. I tried facebook messenger late at night. Dave the owner was quick to answer, was quick to identify what he thought the problem was (Rodents were a common theme while staying home, distancing during this time). We arranged for me to bring my car in at a designated time to adhere to the guidelines. Dave also had a car ready for me (with plastic on the steering column and provided me with a mask to wear (one of their logo t's). Dave set up a system on his computer to text me updates. Not only was my car repaired and serviced with the Ozone "therapy" it was an incredibly reasonable and fair dollar amount for all. I would highly recommend Dave and his friendly team at Automotive Excellence, in fact I will be going back for service, tune-ups etc.

I am thrilled with the service I had last week at Automotive Excellence. During the time of Covid I didn't start my car for nearly 3 weeks. Unfortunately, during that time rodents made house and home under the hood. When I did turn on my car Fiat 500 Sport. I had numerous Error Codes, a chugging/shaking engine, which would not allow the car to go over 50mph. I reached out to many other shops, none were working during that time. Nor would they work on a fiat. Not a good time to have vehicle issues. I googled/youtubed thinking perhaps I could fix it myself...not yet knowing it was an electrical problem due to the rodents chewing away. After many nights of prayers, I saw an ad on facebook for an Ozone treatment by Automotive Excellence, it was then I decided to reach out to them. Welp, to add salt to the wound I am hearing impaired...unable to call into the shops. I tried facebook messenger late at night. Dave the owner was quick to answer, was quick to identify what he thought the problem was (Rodents were a common theme while staying home, distancing during this time). We arranged for me to bring my car in at a designated time to adhere to the guidelines. Dave also had a car ready for me (with plastic on the steering column and provided me with a mask to wear (one of their logo t's). Dave set up a system on his computer to text me updates. Not only was my car repaired and serviced with the Ozone "therapy" it was an incredibly reasonable and fair dollar amount for all. I would highly recommend Dave and his friendly team at Automotiv e Excellence, in fact I will be going back for service, tune-ups etc.

I brought my Toyota Prius because it was giving me the engine service required + red triangle of death lights and Dave the owner gave me great service. I had a feeling it had to do with the hybrid battery and had decided that if I had to replace the hybrid battery then I wouldn't because I already did once and thought to just get a new car. Dave read the code and it was the code to replace the hybrid battery. I felt really great coming to their shop because he first wanted to find out the problem and he didn't charge me for just reading the code. Then he respected my decision to not change the battery. Of-course since this all happened at the start of the covid19 it was a hassle for me to get rid of my car and buy a new one so I changed my mind and worked with Automotive Excellence to replace the hybrid battery. They gave me great customer service highly recommend it. I don't usually leave reviews but felt they really deserved one. :) Glad to come back if I ever need to. -Araceli, super happy customer

During the Covid stay at home orders my car needed a major repair. I was fortunate to have had a quick diagnosis and repair. The staff was highly professional and my car is running great. I will be returning for future service on my Lexus. Comment from Terri E. of Automotive Excellence Business Owner 5/7/2020Thank you Tina for taking time to leave us a 5-star review, you didn't have to but you did anyway and we truly appreciate it! It has been our pleasure serving you and we want you to know we appreciate your business. We will always do everything possible to earn the confidence you have placed in us and we will work diligently to keep it. We look forward to the next time you are in, take care! --Automotive Excellence!! Read more

the staff @automotive excellence exceeded far beyond what I expected. they was able to take my car in for oil change without advance notice or appointment. thank you to dave SR i was able to drop off in the morning and it was done and ready for pick up by early afternoon.. great friendly service with a smile.. Comment from Terri E. of Automotive Excellence Business Owner 4/22/2020Thank you Saen for your awesome review, we appreciate it and you! We are glad we were able to get your ride in and out same day, not all appointments go this smoothly but we certainly try. We will always do everything possible to provide you excellent service and quality repairs. Thank you for your business and we look forward to seeing you on your next trip in! --Automotive Excellence!! Read more

My mom is 80 years old, living alone during the coronavirus lockdown, and stuck at home with a broken car. She called Automotive Excellence and they offered to come to her home to look at her car and give her a quote. They gave her a great quote which she accepted. They took her car and returned it in the same day to her house! And they disinfected everything. She was so happy with the service, which says a lot because my mom is not easy to impress! We've been worrying about my mom having a safe car to drive and staying home as much as possible during this pandemic. So thank you so much! Comment from Terri E. of Automotive Excellence Business Owner 4/10/2020Amie thank you for leaving us this awesome review! It was our pleasure taking care of your mother's car and you are very welcome! We're glad we were able to provide such great service in these times of uncertainty. We appreciate her business and will always do whatever is necessary to continue to providing her great service. Her business and satisfaction is very important to us and we will do everything possible to maintain it. It is our customers that make us who keep us going and we are and we're grateful she's one of them! --Automotive Excellence Team!! Read more

The best service from a family owned business. Very good pricing, free shuttle service, and integrity. Terri picked up my car for an oil change, and at no charge. I noticed my clock was set to the correct time, as I was lazy to change it for Daylight Savings. Attention to detail at its best! I'm a more recent customer, but I'm treated as if I've been doing business with Dave and Terri for years. I like the fact they are real, down to earth people, and two of the nicest people I'll ever know.