Rohnert Park Auto Repair

Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought they'd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.

Super friendly and knowledgeable staff. From reception to staying true to the estimate, the whole experience was like a family business. Highly recommend.

We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.

Automotive excellence does it again! They’re service is beyond excellent! Always quick at finding the problem, and they are so good at providing customers with all the details of what they find. They even went above and beyond to search for a recall on my car. My second time using them and i will continue to do so as my first choice! Thank you again.

We did a lot of research to find a new auto service shop. We are very happy to have find Automotive Excellence in Rohnert Park. We were welcomed in and given a complete estimate on what was needed and it was complete explained. We were called about two additional services that needed attention and were given a fair and honest price for those services along with the everything else. I am very happy to have a beautifully running vehicle. I was also VERY APPRECIATIVE of my car being cleaned, inside & out! It was a VERY NICE surprise! We are looking forward to a great relationship with Automotive Excellence with all our vehicles.

There's nothing better than feeling safe when you drive your car. Automotive Excellence gives you that confidence. Jon, at the front desk, is knowledgeable and courteous; best person to have at the front desk! The mechanics, Dave and Kevin, are excellent! I have two Hondas and have been going to Rohnert Park for their service since 2009. They offer a loaner car or a ride, if you need them. They are totally reliable, honest, and reasonable. I highly recommend them.

A common definition of integrity is to do the right thing when no one is watching - and this is really true with AE. Mike and his team have this down. They do excellent work and they only recommend the work you actually need. I have had two recent experiences with them that highlight this - our car was stalling out and we had a # of theories. Embarrassing and true we had run out of oil, and Mike found the problem and charged me for an oil change. Next we needed brake work - I took it to another spot and they wanted $1,300 - four new pads and new rotors. AE machined the front rotors and put new pads on upfront. The back was still fine and did not need anything yet. My bill, $311 out the door. It's really good to see someone build their business on being honest, helpful and reliable. You can refer people here and know they will be treated right, independent of how much they know about cars.

I was looking for a local good and honest car mechanic. I had several people recommend Automotive Excellence to me! So, I thought I'd give it a try. Automotive Excellence did not disappoint! Very friendly staff and great service! I will be back! :)

We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.

We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.