I CAN'T TAKE ALL THE EMAILS & POSTCARDS in the mail and the pushing to give them ratings here and there. I give them 4 stars for that!!! We have brought in 2 of our cars now to get done by them and each time we know things will get done right the first time or they will make sure it is if you bring it back. They are very professional. A little expensive but you know you are getting it done correctly. Comment from Terri E. of Automotive Excellence Business Owner 6/10/2017Updated comment... Jordan, We're sorry that you're feeling over whelmed. We certainly don't want to be a nuisance, that is not our intention at all. You will only receive one email from us. Any other emails are coming from outside companies and you can easily unsubscribe. We live in a ratings environment today. Potential customers and businesses relay on them more and more. Everyone has a very busy schedule these days, the reminder post cards are sent to you as a courtesy to inform you of upcoming service &/or repairs. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Jordan, We appreciate you bringing your vehicles to us. Done right the first time has & always will be our policy. We will always stand behind everything we do at Automotive Excellence! We have ASE certified technicians & we use original equipment parts (OEM), or quality OEM equivalent parts, by comparison we are very competitively priced. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more We have brought in 2 of our cars now to get done by them and each time we know things will get done right the first time or they will make sure it is if you bring it back. They are very professional. A little expensive but you know you are getting it done correctly. Read more