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5

I came in on a Saturday with no appointment and the owner Mike was willing to have my vehicle looked at. My truck was dripping transmission fluid so they diagnosed and fixed it stating the cause was a blown O ring. I was very pleased with the outcome. Excellent customer service! Comment from Terri E. of Automotive Excellence Business Owner 1/11/2017Chris, Customer service, & customer satisfaction are always our top priority. We always try to accommodate emergency situations as quickly as possible, yours was a pretty quick, easy fix, thankfully. We were glad to be of service & get you back on the road inexpensively & in a timely manner. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

4

Great customer service, fair prices, and always come back here if I need anything

Kelly, We're thrilled you were happy, & even happier to hear you'll be returning if you need anything else (hopefully nothing to serious or to soon). Customer satisfaction & fair prices are goals we're always trying to achieve. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence
5

I am new to the area but my boyfriend highly recommended Automotive Excellence. I had a great mechanic in So. Cal and was concerned about finding the same service here. I have been taking my truck to Mike and his team for 2 years now and I could not be happier with their service, honestly and integrity which is rarely found at a car repair shop. Also the option of using one of their loaner cars is super helpful. Great job!! Comment from Terri E. of Automotive Excellence Business Owner 7/20/2016Julie, Welcome to Sonoma County! We're glad you found us through your boyfriend, he's a smart guy! We're pleased you're happy! Our goal is always customer satisfaction & vehicle service/repair done right the first time! Our believe is, operating w/ honesty & integrity are the only way to do business. That's why our motto is, "we take the scare out of auto repair!" We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Overall FANTASTIC service! They got me an appointment to fix my car (Toyota Camry) within the week and didn't try to oversell me. They fixed my warped rotors and replaced my driver side visor all for a very reasonanable price. Glad to have found my go-to mechanic in Rohnert Park (I'm from out of town originally). Can't stress enough how great they were and I would highly reccommend to anyone! They live up to their name - thank you Automotive Excellence! Comment from Terri E. of Automotive Excellence Business Owner 6/17/2016Kara, We're glad to hear your overall experience was FANTASTIC! Our goal is always to get you in & back on the road as quickly as possible. While we're looking at a customer's vehicle we may find things that you're unaware of that need attention. We'll always advise you, we'll never oversell you! We're always looking to be competitive, we are as conscientious about price as our customers are. We're glad you found us & you can always count on us to take care of what ever problem arises big or small. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Excellent, efficient service. I went after reading all the reviews online and was not disappointed. What stood out the most to me was the respect that all of the workers seem to have for each other and for their customers.

Brian, We're happy to hear that you were please w/ the service you received. We're also thrilled that our online reviews are what brought you in & we lived up to our reputation. Excellent, & efficient service is what we strive for everyday, w/ every customer., we're always glad to hear we accomplished that. Nothing is more important to us than respect for each other & our customers, thank you for noticing, more importantly thank you for mentioning it. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence
5

A friend referred me to Automotive Excellence and they delivered excellent service. They also gave me a loaner car to use for the day. Based on my initial experience I will bring my car back to them for additional work. Comment from Terri E. of Automotive Excellence Business Owner 4/5/2016Edwin, We are pleased to hear that your first experience w/ us was excellent! That is what we strive for everyday! We're also happy you took your friend's advise. Please thank them for us. We find the little extras like a loaner vehicle, shuttle service, & Saturday hours go a long way to helping ease the sometimes tedious task of getting your vehicle serviced or repaired. We look forward to seeing you again. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Had a problem with my Jeep and the team at Automotive Excellence had me up and running in no time at all for a total bill that was 1/5 of another estimate. Highly recommend and they have won my loyalty

5

Took my car in for a tune up...and was extremely happy with the staff and service I received...really trust these guys and appreciate their work product. Thank you! (:

5

I don't know much about cars for starters so when my check engine light came on I just looked for a place in Rohnert park with good reviews and Automotive Excellence is what I found, and after one visit with them, I never want to have to find a new repair shop again! They were amazing fast and super reasonably priced. (My dad used to be a car mechanic and saw the bill and was very pleased) and my car is running so well that it feels like I'm driving a completely new car! Thank you so much guys. Next time I need anything I'm coming right to you. Comment from Terri E. of Automotive Excellence Business Owner 3/27/2016Shane, We're thrilled to hear how satisfied you were w/ not only your vehicle repairs, but the price & speed in which we were able to get your vehicle back to you. People love us on Yelp, & we're glad you found us as a result. Vehicle repairs can be tedious, we know that, that's why our motto is "we take the scare out of auto repair!" Next time you need anything, we'll be here for you! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

I first came to Automotive Excellence in March of 2003 through a referral from a co-worker and I am very glad I did! Since that time, I have had all of my routine maintenance and repairs done here and I have always been a satisfied customer. Since I am not knowledgeable about cars, the main reason I feel comfortable referring customers to Automotive Excellence is because I trust them and I know that they will not take advantage of me. A few times I was concerned that a repair might be costly and it turned out to be something simple and inexpensive. In the 12 years that I have been coming here, if something unexpected comes up with my aging car, they always fit me in, even if I don't have an appointment. Mike and his staff are great. Jon, the Service Manger, is very professional, courteous and patient. My Honda has over 220,000 miles on it and when I have to get another car, I plan to select one that I can have serviced by Automotive Excellence!

Susie, When it comes to auto repair & maintenance, trust is all there is! We understand that, which is why we go above & beyond, so you understand the whole process from beginning to end. It means so much knowing you've trusted us for all these years. We appreciate you referring your friends & acquaintances to us. Rest assured we'll take care of them just like we take care of you. Great customer service is one of the cornerstones to our business. Whether it's a big job, small job, or an emergency we will always be here to make sure you get the best service & customer care possible. You can not pay us a greater compliment than buying a car we service, just so you can bring it to us! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700