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Customer Reviews & Stories

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5

First of all, I was pleased at how quickly I was able to schedule my service. The text confirmation and reminders were helpful. The techs were proactive in troubleshooting my issues, and the service writer called me back with a clear estimate. It all made sense, and the price was fair. After work on the axles, my car runs great again. To top it off, they washed the car, cleaned my dash and windshield, and had it ready on time. Nice, friendly, and professional crew. Really glad I took my car here for service.

Thank you Susan for the fantastic 5-star review and we're really glad you brought it to us as well! We're thrilled you were happy with our service as we take pride in providing exceptional customer service. We appreciate you mentioning how quickly you were able to schedule your service. We know that time is valuable, so we make it a priority to get our customers in and out as quickly as possible. We're also glad that you found the text confirmation and reminders helpful. We use those tools to keep our customers informed about their appointments and to make sure that they don't forget about them. We also appreciate you mentioning the wash, dash, and windshield cleaning. We know that a clean car is a happy car, so we always make sure to give our customers' cars a thorough cleaning before they leave. We'd like to say thanks again and "welcome to the Automotive Excellence family", we look forward to seeing you again the next time around!.

- Automotive Excellence
5

I got an appointment scheduled promptly and the service was great, timely, and at a better price than other places. Thank you!

Thank you Karen for taking the time to leave us a review! We're so glad to hear that you had a positive experience with our service. We're glad to know that you were able to schedule an appointment promptly and that the service was great. We also appreciate your mentioning that the price was better than other places. Thanks again Karen, we hope you'll continue to choose us for your automotive needs.

- Automotive Excellence
5

As always The Automotive Excellence team is honest, helpful courteous, knowledgeable, and most of all honest. It's easy to get an appointment as well.

Thank you Pam for your kind words! We are always striving to provide our customers with exceptional customer service, and we are glad to hear that we hit our mark with you. We are proud of our team of experienced and knowledgeable staff, and we are committed to providing high quality repairs. We also know that it can be difficult to find time to bring your car in for service, so we make it easy to get an appointment. We appreciate your business, and we look forward to serving you again in the future.

- Automotive Excellence
5

I’ve been taking my car there for years and without a doubt recommend the service and professionalism. I know my car is going to get the best care with honesty.

Thank you Sherry for the wonderful recommendation! We appreciate you and your business! We look forward to serving you again the next time around!

- Automotive Excellence
5

Thank you Eve for the 5-star review, we appreciate it!

- Automotive Excellence
5

I have been dealing with them for over 37 years and have always been pleased with the first class service that they provided on all of my services. Top notch place and would recommend them to anyone.

Thank you Stan for your kind words! We're so glad to hear that you've been such a long time customer and that you've always been pleased with our service. It means a lot to us that you've taken the time to leave us such a positive review. We're always striving to provide our customers with the best possible service, and your feedback is invaluable. We're grateful for your continued support, and we look forward to serving you for many years to come.

- Automotive Excellence
5

Great team, great service. Very happy.

Thank you Mark for the 5-star review! And, we couldn't agree more, we absolutely do have the best team of knowledgeable staff here at Automotive Excellence! We're glad you're happy with our service, we want you to know we will always strive to provide you with exceptional customer service, coupled with high quality repairs! Thanks again, take care and we'll see you again the next time around!

- Automotive Excellence
5

I’ve been bringing my Acura and Mazda to Automotive Excellence for years. I keep coming back because of their reliable service and repairs that are done in time. If any extra repairs are required, they call and advise of the problem and cost. they’re a pleasure to work with.

John we think you are a pleasure to work with and we absolutely appreciate you and your business over the decades! Thank you for the 5-star review and kind words! Take care and we'll see you again the next time around.

- Automotive Excellence
5

This is my regular mechanic and will be as long as I live here. Excellent service, all jobs effectively and efficiently done, friendly staff, and great prices. One of the best car shops I've ever used, over 55 years of driving. Thanks, friends!

Thank you Ellen for your wonderful 5-star review! And, thank you for being a valued customer. We appreciate you and your history with us and will do our darndest to continue to provide you with exceptional customer service along with the highest quality repairs. We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know. Again, we would like to thank you again for being a loyal customer! Take care and we'll see you the next time around!

- Automotive Excellence
5

This place takes care of you! They are honest and more than fair. I have NEVER had a bad experience and have always provided exceptional quality and service.

Trina, thank you so much for your kind words! And, thank you for the 5-star review! We appreciate you and your business over the years and will always do everything possible to continue to merit your trust and loyalty. Again, thank you and take care!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700